"What's included in the General Repair and the Overhaul categories?"
"How do I ship my camera to you?"
This category includes the repair of specific malfunctions which require
significant disassembly of the equipment. Minor parts are included up
to 20% of the total cost. If major parts are needed, an estimate will be
sent out before any work is done. If the revised estimate is refused
there is no charge, except for return shipping. All necessary calibrations
are performed to shutter, meter, and focus. Internal and external
cleaning are included.
Minor repairs, such as replacement of light shield hinge foam, mirror
cushions, leatherette covering, film door latch, flash feet, and battery
covers can be done on a per job basis. Most of these types of repairs
can be less than $20.
General Repair
Overhaul includes general repair above, if needed, and in addition, the
replacement of worn parts and preventive maintenance work are
performed to give your equipment many more years of service. If parts
are no longer available for your equipment, the overhaul price will be
adjusted accordingly, and you will be advised beforehand of the
adjustment.
Shipping, handling, and insurance is a fixed $15 for up to 3 items,
except for larger equipment such as projectors or some medium format
cameras.
Place your equipment in a plastic bag along with our repair form, and
pack in a box with at least a couple of inches of packing material
surrounding it. Mail Boxes Etc., Federal Express, or the US Postal
Service are convenient shipping methods; please insure for the value of
your equipment. Ship to the following address:
Overhaul
Shipping
CRYSTAL CAMERA REPAIR, LLC
404 N. Louisiana Ave.
Asheville, NC 28806
Guarantee
We guarantee our work for 90 days. If the need arises to return repaired
equipment within this period for warranty work, there is no charge
except for any additional parts needed. Customer is responsible for
return shipping to us, but we return the warranteed repair at no charge.